ChatGPT is a large, state-of-the-art language model developed by OpenAI that uses deep learning techniques to generate human-like responses to text-based prompts. It is based on the GPT (Generative Pre-trained Transformer) architecture, which is a type of neural network that is trained on vast amounts of text data to learn the underlying patterns and structures of language.

ChatGPT has been trained on a diverse range of text data from the internet, including websites, books, articles, and more. This training has enabled ChatGPT to generate responses that are fluent, coherent, and contextually relevant to the input prompt. ChatGPT can be used for a wide range of natural language processing tasks, including language translation, text summarization, and conversational AI, among others.

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Importance of Customer Service

It’s not always as simple as you think to contact a firm regarding your web hosting service, especially if you’re having problems. You can be in a hurry to ask a question you just heard about because you don’t want to miss the deadline. You can be in the middle of a call, believing everything is OK. Without warning or gentle promptings, the customer support professional will ask for your credit card information and charge you.

Before we get any further, let’s go over the basics and make sure we understand what we’re talking about.

Web hosting, according to website.com, is a service that allows businesses and individuals to publish a website or web page on the Internet. A web host, also known as a web hosting service provider, is a company that offers the technology and services required to access a website or webpage on the Internet. Websites are hosted or kept on servers, which are dedicated computers. When someone wants to see your website, they must input the address or domain name into their browser. After that, their machine will connect to your server, and your websites will be transmitted to them through browser.

What is the definition of digital customer service? Digital customer service, according to ProProfs, is all about supporting clients through digital means. Emails, chat, social media, self-help portals, FAQs, and the like are examples of these. The success of digital media may be attributed to the speed, precision, and relevance they provide to clients. As a result, these three characteristics are at the heart of digital customer service.

Another argument for the importance of digital customer service is that consumers may reach you at any time by email, Facebook, Twitter, or phone.

The key to providing excellent digital customer service is to have a comprehensive, 360-degree engagement plan that allows consumers to self-resolve difficulties. Because chatbots are available 24 hours a day, they eliminate the problem of excessive wait times.

Data Results

According to several data points, an alarming number of web hosting companies have seen a reduction in client retention. However, with good customer service, this may be changed. It’s no wonder that client satisfaction is a top focus. According to studies, 86% of shoppers are prepared to spend more for a positive client experience.

Customers are increasingly relying on personalised service to get what they’re searching for when they go online, according to current statistics; in 2012, roughly 63 percent of consumers choose the web’s tailored customer experience. Digital platforms like chatbots are the next best way to provide a fantastic customer experience. Chatbots are artificially intelligent agents that have been developed to establish a connection with clients. Chatbots are a very cost-effective option. Chatbots, unlike human agents, never grow tired or bored, allowing your company to provide excellent customer support 24 hours a day, seven days a week.

Here are a few thoughts to consider.

Are you offering a consistent experience across both online and physical channels that customers can rely on as a business owner?

Is your web hosting provider providing you with a holistic experience as a customer?

Get the greatest assistance available at ServerGigabit Support Center in Malaysia for a 99 percent rapid response on any questions regarding web hosting Malaysia or web design Malaysia, 24 hours a day, 7 days a week.

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Every company understands that entering the realm of web hosting is unavoidable. It’s a crucial aspect of keeping your site reliable and accessible, as well as making it look more professional to visitors. But which services are most beneficial to small and medium-sized businesses?

About Web Hosting?

Web hosting is a service that gives you your own personal area (server) on the internet where you may store your website and make it visible to the public. It allows internet people to see your website. Your website would not be accessible without web hosting.

It may be used for a variety of personal and business purposes, including storing vital information such as MP3s and tax documents, as well as assisting professionals and creatives in running a small or medium-sized business. Either your website will share a server with other websites or it will have its own dedicated server.

Which Web Hosting Is Recommended?

Before you choose a web hosting package, you should think about a lot of things. First and foremost, consider the quantity of traffic that your site will receive. Then you must determine which sort of hosting package is most appropriate for your requirements. For small and medium enterprises in Malaysia, we offer shared hosting or VPS hosting.

Shared Web Hosting

Shared hosting is a type of web hosting in which numerous websites are hosted on a single server. Although it is the cheapest web hosting option, you will have to share space and bandwidth with other websites on the same server. To put it another way, shared hosting is similar to renting a room in a house. The remaining rooms are occupied by other renters, with whom you must share the communal areas. Shared hosting is designed for small enterprises, blogs, and other websites that require little resources.

ServerGigabit provides Eco Shared Hosting Malaysia plans with One-Click Installer, complimentary SSL certificates, and free data backup at an extremely low price. You should get a Business Web Hosting Plan if you’re seeking for an appropriate hosting plan to compliment your little budget for your e-commerce website. ServerGigabit’s Business Web Hosting plans are 4X more powerful than standard Shared Hosting plans, and include a combination of 84X faster LiteSpeed Technology and Enterprise-grade SSD storage.

VPS Hosting

A Virtual Private Server (VPS) is a virtual server created by slicing a single physical server into many virtual servers. Each virtual server has its own operating system (OS), to which customers have full root or administrator access. They can install nearly any programme that is compatible with that operating system. VPS hosting is more akin to renting a room in a building. It is sufficiently private, and you have complete control over your server.

VPS Hosting is ideal for small to medium-sized organizations that are expanding. If your website’s traffic starts to reach a thousand visits per month and you’re experiencing delays, it’s time to upgrade your RAM. If that’s the case, a virtual private server (VPS) will be ideal for you. ServerGigabit offers a variety of VPS hosting solutions in Malaysia, including Linux VPS Hosting, Windows VPS Hosting, and Forex VPS Hosting.

How to Choose a Web Hosting Provider

The ideal web hosting for your business is one that can meet all of your demands, including budgetary constraints and technical requirements. When selecting a Web Hosting Company, you must also examine variables such as company risk and regional coverage.

Here are a few things to think about:

Uptime: The length of time a server can stay up and running is referred to as uptime. It’s a terrific approach to assess a web hosting provider’s capacity to keep their systems up and operating. Make sure that the web hosting company you choose has at least 99.9% uptime since this is the minimum criterion for a decent web hosting company.

Speed: Nobody wants to spend time on a website that takes years to load. As a result, you must ensure that you select the appropriate web hosting company and plan for your website’s requirements. Now is the time to contact our sales team for assistance and suggestions on the finest web hosting services for your Malaysian business.

Security is a major concern for website owners and users, especially when a website collects personal information such as bank account numbers, addresses, and other information. To protect your data and the data of your visitors, be sure your web hosting package includes an SSL certificate and other security safeguards.

Support: It is critical for a web hosting company to provide excellent customer service. When looking for a web host, seek one that offers 24/7 assistance.

If you’re looking for a web hosting service in Malaysia, you’ve come to the right place. With all of our web hosting Malaysia plans, ServerGigabit guarantees quick loading times, 24/7 support, and 99.9% uptime. Continue reading to learn which web hosting is best for your company website.

Check out our beginner’s guide to web hosting by clicking here.

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One of the most exciting and hazardous transactions is Forex trading. You know how vital speed is in competitive trading if you’re a Forex trader. The lesser your Forex trading platform’s latency, the better.

Introduction to Forex Trading

The buying and selling of one currency against another is known as forex trading. A bank account, CFDs, or an online currency trading platform can all be used. One million units of one currency can be exchanged for 900,000 units of another. If the price of the first currency rises in relation to the second, forex traders will profit.

About VPS

A virtual private server is referred to as a VPS. It’s essentially a lightweight virtual machine that you can install on your computer, allowing you to operate several servers on a single system. “It’s a virtual machine in the cloud,” is the best way to define a Virtual Private Server. The VPS is a very powerful and cost-effective instrument that may be purchased at any moment.

How does VPS benefits Forex trading?

Because it provides enough bandwidth for trading, a virtual private server is a suitable option for Forex traders. Virtual Hosting Services with plenty of disc space and processing capacity, such as ServerGigabit Forex VPS, are ideal for Forex traders. They’re also more secure than using a shared web host to host your own. The security and performance of a VPS system are significantly improved.

A Forex trader need a trading platform that is dependable, stable, and secure. As a result, a VPS is a suitable option since it allows traders to trade on their own servers without any third-party influence. It also enables you to complete all of your trades more quickly than your PC. A virtual private server is required if you are a professional Forex trader who has to maintain a constant internet connection.

Another advantage of a VPS is the ability to login to your platform remotely via a network connection, allowing you to trade whenever and anywhere you wish.

Important Factors before Buying Forex VPS

There are various significant elements to consider while choosing a Forex Virtual Private Server. The first point to consider is physical security and data security. You need a Forex VPS provider with safe data centres that provide physical protection and redundancy for your data storage 24 hours a day, 7 days a week. The next thing to think about is software compatibility. It is critical to be able to operate the Forex VPS in a hosted environment and to be able to install any programme that can run on a Windows Operating System. The cost of a VPS is the third factor to consider. This depends on the provider and the amount of power, storage, and memory you need. Finally, you must make sure that your Forex VPS is quick enough to execute your trades smoothly.

ServerGigabit Forex VPS

Trade with lightning speed and keep your signal subscriptions active 24 hours a day, 7 days a week, even when the computer is switched off! MetaTrader 4&5 and MetaTrader Editor 4&5 are preinstalled on ServerGigabit Forex VPS in Malaysia, allowing your trading robots to autorun and trade nonstop, allowing you to execute Forex trades quicker, safer, and more profitably! NOW is the time to get our Rock Solid, Low Latency Trading SSD Forex VPS and start trading smoothly!

To understand more about our Forex VPS, click here.

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We live in a time when it appears that the more you work, the more valuable you are. Working 4 days per week is generally dismissed as inefficient, but if you think about it, being able to do more in less time may really result in you getting more done in the long term. Here at ServerGigabit we believe in our employees working four days a week and here’s why:

Does working 4 days a week actually help save any money?

The answer is yes for a normal individual in a typical job. According to the latest figures from the Department of Statistics Malaysia (DOSM), Malaysian households spent an average of RM 4,534 per month in 2019, up RM 501 from 2016.

According to the Household Expenditure Survey Report 2019, the average or mean monthly household expenditure in Malaysia increased at a pace of 3.9 percent each year from 2016 to 2019.

You may save money on travel by working four days a week for eight hours each day, and if you like to cook at home, you can save money on food as well.

Why work 4 days a week?

Working four days a week has several advantages, one of which is that it allows your brain to recover. Our brains are continually operating at full capacity, which implies that resting time is equally essential for good performance. Your brain can renew and think more creatively when you take some time off, which will lead to an improvement in production.

Are there any downsides to working only 4 days a week?

Working four days a week has the disadvantage of not being able to sustain the same level of productivity as working five or six days a week. You won’t be able to work extra without jeopardising your other obligations. Time management is the most effective technique to handle a new schedule. Because the workweek is shorter, all datelines have a propensity to get congested. Digital solutions that allow you to send secure bulk messages, as well as a hosted email, calendar, contacts, and task solution, may significantly reduce your workload.

How do we transition to working 4 days a week?

There are a few various approaches you may take. Working four days a week is required, with additional days off on each side of the four-day workweek. Working three days a week with two half days to end your day, or three days a week with one full day to finish your day, is another option.

While most Malaysian organisations do not now give the option of working four days a week, many expect that it will become accessible in the future as part of a fair working package that an employee may offer as a result of the wide online, digital, and virtual usage. Who knows, it may be one of the finest business moves ever made.

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You might be receiving spambots every day if you haven’t protected your email address over the years. This post will show you how to prevent spam by protecting email addresses.

What is Considered Spam?

Spam is defined as any undesired, unsolicited digital message transmitted in mass, according to www.malwarebytes.com. Spam is frequently delivered by email, but it can also be delivered via text messages, phone calls, or social media. Spam is also defined as unsolicited emails that are either ads or include harmful malware.

How to Handle Spam Emails

This can be accomplished in a variety of ways. The first method involves the use of throwaway email accounts. This address is only used once the sender has confirmed that they are who they claim to be and that they wish to send you an email. Getting an anti-spam solution is another strategy to avoid spam. ServerGigabit’s email spam filter keeps spam and unwanted email out of your inbox while also ensuring the privacy and security of your mailbox data.

Turn on the trash email filter if you want to stop receiving spam emails. This captures all spammers’ email addresses, causing your mail account’s filter to block their emails every time they try to send one. Finally, set limitations on who may use your computer or phone.

Spam Mail Protection

Anyone who spends a lot of time on the internet should be concerned. If you have an email account, you run the chance of receiving spam emails. You may set up email filters to automatically delete spam emails or unsubscribe you from a list if a corporation decides to sell your information, which might end up in your spam folder. Any future communications will not be preserved if you delete everything categorised as “junk mail.” These are sound security precautions to take. ServerGigabit’s email hosting may provide you peace of mind as a business owner. It protects and secures your usernames, passwords, and email conversations.

Taking a day off to conduct a “digital detox” has been shown to not only make your devices happy, but also to offer you a sense of clarity and accomplishment, both of which are beneficial to your mental health.

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When acquiring a domain name for your website, it is critical to select the correct domain name extension. Although there are several advantages to having a domain name extension, not everyone is aware of them or how they will influence your website. Some people are only aware of the various domain name extensions when they are on the registration page for a domain name.

As a result, it’s advisable to conduct some research before buying a domain name and keep your industry in mind when choosing a domain extension.

What is a domain extension?

A domain name extension, also known as a top-level domain (TLD), is the last portion of a domain name that identifies the type of website to which it belongs. The most popular domain extensions are.com and.org. If you’re searching for one for your company, think beyond the box!

Types of extensions

There are two types of domain name extensions: generic top-level domains (gTLDs) and country-code top-level domains (ccTLDs) (ccTLD). Generic top-level domains (gTLDs) are well-known internationally and appeal to a wide range of clients. For instance,.com,.net, and.biz. Country code top-level domains (ccTLDs), such as.my for Malaysia and.fr for France, are ideal for engaging with clients in specific places.

Top 11 domain extensions in Malaysia

It’s vital to note that the extension is dependent on your website’s content. There are several domain registrars that provide various extensions. Here are some of Malaysia’s most popular domain name extensions that could be ideal for you.

The most common domain name in the globe is.com, which stands for “commercial.” When compared to other domain extensions, this one appears higher on search engine results pages.

All Malaysian people and businesses can use the.my domain. If you are located in Malaysia, this domain extension is ideal for you.

The.com.my domain is best suited for businesses or activities in Malaysia.

“Network” is the meaning of the.net domain extension. Internet service providers (ISPs), IT corporations, and others largely use it.

.net.my is appropriate for Malaysia-based network-related businesses or activities.

The dot.org domain stands for “organisation” and is commonly used by charities and non-profits.

The.co domain extension is a relatively recent extension that is popular among entrepreneurs. It’s the second-best domain extension after.com.

The.biz extension signifies that your website is a business website to the rest of the world. It may also be used for online informational websites.

The official designated regional domain for Asia is the.asia domain extension. It will help you gain regional recognition and boost your visibility in Asia.

The.xyz suffix refers to the generations X, Y, and Z. With over 1.5 million registrations, it is one of the most popular low-cost domains in the world. xyz domains are registered all over the world.

Because it is brief and comprised of two identical characters, the.cc domain extension is the simplest to remember.

How do we Buy Domain Names in Malaysia?

With our Best Price Policy, ServerGigabit is one of Malaysia’s major domain name registrars, offering the most inexpensive prices. Now is the time to get your one-of-a-kind domain name! For your business in Malaysia or anywhere else in the world, we provide a large choice of domain extensions to pick from.

Click here to see whether your selected domain name is available, or register your domain name right now!

The post Find the Best Extension for your Domain appeared first on Server Gigabit Network.

On September 28th, cPanel announced another pricing increase, which would take effect on January 1, 2022. A periodic review and upgrades, such as a new modernised interface, Ubuntu support, and more, led to the price increase.

The previous and current retail prices for all of cPanel’s licences are shown in the table below. For your convenience, we’ve translated the retail price from USD to MYR.

The cost of their licences has risen by around 10%. Here is the link to the official cPanel licence guide.

Despite the price increase, we are glad to inform that we will be offering our clients a lower selling price than cPanel’s market pricing. Under any conditions, ServerGigabit strives to deliver great products and services at the best possible price.

The updated cPanel licence pricing structure from ServerGigabit is shown below.

The new price system will take effect on January 1, 2022. As a result, beginning on that date, you should expect certain modifications in your bills.

To discover more about all of the updates, innovations, and product enhancements, please visit cPanel’s forthcoming projects page.

For updated prices on Plesk Licenses, please click here.

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Ransomware assaults, according to Malwarebytes, are a type of virus that spreads across the internet and encrypts computer files. The encrypted data would then be held hostage by hackers, who would demand money from the file owner in exchange for the files.

However, as hackers became more prevalent, many information technology businesses began to look for new ways to improve cyber security for public use. Attacks can be avoided by taking extra care. Today we here at ServerGigabit will shed some light on some of these topics so let’s start with the background of ransomware.

Origin Of Ransomware

Since 1989, criminal hackers have used the tactic of keeping encrypted information hostage in return for money. The AIDS trojan, which was distributed via floppy disc in 1989, was one of the first ransomware assaults ever reported (PC Cyborg Virus). Even though it was just a basic virus using symmetric cryptography, the attacker wanted $189 to expose the encrypted data.

About Ransomware

Ransomware is a sort of virus that prohibits users from accessing their computer or personal files and demands money in exchange for access. While some users may believe that a virus has locked their computer, ransomware is a distinct type of software than a virus. Payment for the first ransomware variations in the 1980s was required to be remitted by snail mail. Today, a wider range of people are encouraged to use cryptocurrencies to make payments.

Ways Ransomware Could Attack

Malspam

Malicious spam, often known as malspam, is unsolicited email that contains malware. Attachments such as PDFs or Word documents might be booby-trapped in the email. It’s also possible that it contains connections to harmful websites.

Do not open any attachments that you are unfamiliar with. Take extreme precautions to avoid being infected with ransomware. Make sure your security software is up to date, download malware protection, and remove suspicious attachments before opening links or downloading anything you didn’t anticipate.

Malvertising

Malvertising, often known as harmful advertising, is the practise of using web advertisements to spread malware. Phishing schemes are one technique for hackers to impersonate genuine businesses and deceive consumers into handing up their passwords and other personal information.

Spear Phishing

Spear phishing is a sort of hacking that targets individual users, generally the company’s highest-ranking decision-makers. Emails regarding key talks with your CEO, for example, or important files from emails that need to be downloaded.

Social Manipulation

Social manipulation is used by cybercriminals in various sorts of ransomware attacks, such as imitating the FBI. This just serves to scare people into paying cyber criminals to recover access to their files.

If a ‘threat actor’ acquires information about your hobbies, frequent destinations, and kind of employment from your public social media accounts, this is an example of social engineering. Then they send you a message that seems like it came from someone you know in the hopes that you would click on it before realising it is not genuine.

Tips for Ransomware Prevention

Protect your gadgets with antivirus software that is both expensive and effective. Make a habit of frequently backing up vital data. Finally, if your gadgets are lost or stolen, immediately reset all passwords and other access information to avoid fake ransom demands.

Multi-factor authentication, which requires more than one way of identification before providing access to an account and does not allow you to click any links or attachments, can also help safeguard your data.

Beware and Learn to Handle Ransomware Attacks

Here are some of the first symptoms that you’re being targeted by ransomware: Images on the desktop are distorted, data are encrypted, and the machine is locked. By frequently backing up your hard drive and updating your passwords, you may avoid dealing with ransomware.

Avoid Ransomware Attacks

An antivirus tool actively protects data by scanning the entire system for viruses, worms, and other dangerous programmes. Installing an antivirus application is a simple yet effective technique to protect yourself against hacking. The strongest weapon against ransomware assaults is to stay up to date and use sophisticated scanning.

Ransomware is a problem that affects more than just businesses. In recent years, data security has become one of the most essential challenges for the majority of businesses throughout the world. As a result, data must be backed up in many locations, as a ransomware assault might wipe it out. It’s also a good idea to run an anti-virus application on a regular basis and pay attention to malware alerts.

It may appear that taking extra precautions to protect your data is time-consuming and inconvenient, but as the phrase goes, it’s better to be safe than sorry.

Consider signing up for a Virtual Private Network (VPN), which provides an anonymous tunnel across the internet to assist against dangerous hacker assaults. Each VPN connection is completely private, allowing you to keep your actions secret and protected from prying eyes.

The post Data Protection: How to Handle and Avoid Ransomware Threats appeared first on Server Gigabit Network.

Plesk just announced a new pricing adjustment for its partners’ licences, which will take effect on January 1, 2022. Plesk noted in their official release that the price rise was necessary owing to their significant investment in product development, the expansion of their partner ecosystem, and their plans to offer new solutions in order to become an industry leader.

For your convenience, the table below shows the new and old retail costs for Plesk licences in USD and MYR. The cost of all of their licences has increased by about 10%.

ServerGigabit is pleased to announce that, in keeping with our commitment to provide top-notch products and services at the best possible price, we will be offering a lower selling price to our clients than the market pricing.

The new Plesk licence price structure from ServerGigabit is shown below.

The new price system will take effect on January 1, 2022. As a result, beginning on that date, you should expect certain modifications in your bills.

Plesk’s change log website and blog for the newest news provide further information on the current versions.

For the updated pricings for cPanel licenses please click here.

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