Users can operate their computer remotely from any location by using remote management tools to access their computer from another computer. Often referred to as RMM (Remote Monitoring and Management) tools, they facilitate proactive and distant endpoint, network, and computer security for managed service providers.
Before, in order to inspect desktops in various offices, support technicians had to physically visit each machine. Along with managing patch management and personally installing the software on each system, they also had to train users on proper usage of the program. On the other hand, they are relieved of this need to travel to various locations since they can access other computers remotely.
Remote system access and the use of RMM tools are not difficult concepts to grasp. There are two parts to it: a client and a host. The “Host” is the computer that has the software installed on it. The “Client” is the name of the other computer that communicates with and manages the “Host.” For clients to connect and access the host, they need to have the right credentials.
Characteristics of a Good Remote Management Tool
A good remote management tool is simple to use and maintain. It can be challenging to select the software that provides the best services and is most appropriate for your operating system because there are many different kinds of software available for remote monitoring and management. Any remote monitoring program can become “good” with a few key additions. Among those qualities are, to name a few:
1. Convenient
An important feature of management software is that it ought to be simple to use. While installing and maintaining the system monitoring is the responsibility of your IT guy, any remote access app should have an intuitive interface that even non-techies can use.
2. Agile and Secure
Software for management must be quick and secure. Laggy software is something to watch out for and stay away from at all costs. Connecting your device to end users and other unattended computers is quick and easy thanks to the excellent remote access software. It guarantees advanced security throughout the connection as well.
3. Easy to Set-up
The days of sluggish download speeds are over. These days, there are a ton of incredibly quick software setup techniques that make device installations simple. Setting up certain remote software only takes a few minutes, if not seconds. The remote management device needs to have this software installed only once. Following that, you can use the browser to access the remaining computers. The installation option for Windows is conveniently located in the ‘Manage op’ section’s Manage optional features menu.
4. Affordable
Many features offered by remote management software are meaningless if the program is too expensive or beyond your means. Therefore, affordable software should also be available. Examine the cost of the software for a single session when searching for remote monitoring and management software for yourself. You can eliminate the pay-per-seat option because most businesses do not require IT professionals to be in constant active sessions.
Best Tools for Remote Monitoring and Management (RMM)
A number of tools for remote monitoring and management provide unique features for their users. While each has its own advantages, many of them have simple features that are also easy to use and install. You can remotely access devices that belong to you or someone else using these reliable and secure networks.
The following are a few of the best RMM tools that managed service providers use:
TeamViewer
A comprehensive solution for remote control, remote access, and support is TeamViewer remote management. offers a thorough, centralized platform for remote management and monitoring. platform increases customer and employee loyalty by allowing you to work effectively from home from a central location.
Additionally helpful in keeping an eye on IT infrastructure’s business-critical components is TeamViewer remote management. It is a patch management tool that guards the system against outside threats and finds and fixes software vulnerabilities.
Key characteristics of this remote management With TeamViewer remote management, you can deploy RMM software remotely across dispersed devices and networks, monitor the availability and issues of network devices like routers and printers, and manage all of your assets from a single dashboard. It also manages web monitoring, which examines and enhances website load times and transactions.
RemotePC
The software for easy remote monitoring, RemotePC, has a “flat learning curve.” It is incredibly easy to use and boasts an incredibly intuitive interface. One of the most economical tools, RemotePC offers new users a 50% sign-up discount.
It is not only reasonably priced but also provides fast file and folder transfers between Mac and Windows servers, a multi-monitor display system, and always-on remote access. Additionally, users only need to install RemotePC on computers that are remote. Through the browser, they can access the other PCs.
AnyDesk
AnyDesk is a management tool that satisfies every fundamental need. This software is incredibly quick, lightweight, and capable of handling a wide range of tasks. It’s a simple tool for remote desktop services and doesn’t take up much CPU power. It fulfils the fundamental requirements of a software tool even though it does not support sophisticated features like other tools.
Simple features like file transfer, view-only mode, and support for multiple screens are available in AnyDesk. Many users are still unaware of the many convenient features it offers. Quick recording and session recording viewing are a couple of these. Additionally, it enables users to locate all connected devices and AnyDesk clients automatically within the local network.
Splashtop
The Splashtop management system is another well-liked option. Because it has a far more affordable annual plan, it is accessible to many. Many refer to it as a “hidden gem.” The ability of Splashtop to function flawlessly across multiple devices is its most notable feature. It is capable of supporting more than 250 devices at once.
Other benefits of Splashtop include a multi-to-multi monitor system, effective user management, and quick customer service. Therefore, MSPs can manage multiple devices at once with the help of multiple platforms systems, all while keeping your data safe and affordable.
Zoho Assist
For users of Zoho, the best remote software is Zoho Assist. System administrators and IT teams can identify and resolve customer issues thanks to its close integration with the Zoho desk. It expedites the time it takes to resolve tickets as a result.
When paired with Zoho SalesIQ, Zoho Assist can manage clients’ devices and provide remote support, improving communication with customers and other prospects. It also seamlessly integrates with Zoho Lens, an augmented reality remote support tool that assists MSPs in guiding clients through their smartphone cameras.
Atera
Atera is a cloud-based platform that is an ideal all-around RMM tool for managing IT services and infrastructure. It provides an integrated management solution with features like reporting, professional services automation, ticketing, remote monitoring, patch management support, remote access, remote monitoring, management RMM solution, etc.
Managed service providers, other departments, and IT infrastructure consultants are the target audience for Atera. A user-friendly, contract-free interface, reasonable prices, no-contract options, and comprehensive, integrated system monitoring are a few of the essential features. The best remote software tool for IT professionals is Atera, which they should all use.
NinjaOne
NinjaOne, the top-rated remote management tool, offers the best RMM solution with reliable management and in-the-moment monitoring. It assists in managing networking hardware, cloud IT infrastructure, VMware and Hyper-V virtual machines, and endpoint protection for all Server Gigabit, including Mac, Linux, and Windows servers.
Without requiring a company domain, a monitoring system gives users the security, patch management, monitoring, and control they need to work with any network-connected endpoint. NinjaOne’s patch management service helps users fix problems with Windows, Linux, and Mac OS X systems. additionally provides over 120 apps on a Windows server with third-party app patching.
Secure one-click remote access, seamless cloud backup, a single console for security management tools, cross-platform access for monitoring and management of the RMM tool, and an end user self-services platform are some of NinjaOne’s key features.
Dameware
Dameware remote monitoring and management is an easy-to-use remote desktop control system. It helps IT administrators and support technicians in managing IT infrastructure. Dameware also offers Android and iOS mobile apps to access remote monitoring of devices.
Apart from remote services, Dameware offers several other features, such as rebooting, copying, and deleting files on remote systems. Moreover, it can initiate remote monitoring and management with other devices over LAN and the internet. It also offers Transmission Control Protocol (TCP) and system tools to troubleshoot without a complete remote monitoring session.
ConnectWise Control
ConnectWise Control, formerly known as Screenconnect, boasts an extensive feature set. It provides a feature-rich remote desktop option. ConnectWise Control Premium, ConnectWise Control Access, and ConnectWise Control Support are its three divisions. These are custom made to meet the needs of each client, which can be an individual or an MSP.
Drag-and-drop file transfer, safe mode restart, lightning-fast connectivity, session window resizing, and lockout control are some of its standout features. With hundreds of integrations and extensions, this agent software offers excellent security, customization, and role-based security architecture.
SolarWinds RMM
With the help of remote management tools provided by SolarWinds RMM, users can keep an eye on, safeguard, enhance, and monitor IT infrastructure all from a single dashboard. This RMM tool works with various operating systems, including Linux, Windows, and Mac, and allows remote management and monitoring of multiple devices, including servers, laptops, mobile phones, and more.
Numerous features, including reports, remote device access, network discovery, password management tools, etc., captivate SolarWinds RMM services as well. It also includes a documentation manager that harmonizes documents provided by clients. The organization offers data-driven insights on site blacklists, security, and efficiency. It also includes features like performance and alerts, auto-discovery, tools for security monitoring, bulk actions, etc.
Conclusion
Controlling a remote network from a distance is a challenging task. It is even more difficult to keep an eye on your systems when you are not physically there. On Server Gigabit, the best remote monitoring and management support systems can make it easier.
With the best visibility attainable thanks to RMM software, you can be sure you’re always ready for any unforeseen security threat or performance issue. Additionally, it enables MSPs to focus on their core skills. Furthermore, remote management systems facilitate workflow and simplify IT infrastructure operations.
From the many different remote management software systems available, pick the one that best meets your needs. Keep an eye out for handling capabilities as well as necessary services. Given that all of the available support systems share a number of features, it is easy to become confused among them.
Finding the right RMM software is as simple as knowing what you need for system monitoring. Select the software that best meets your needs for remote monitoring and management by looking at its services.
