If you wish to receive all the emails no matter valid or spam emails then may overwrite our setting and set up filtering rules at your email client to categorize them.

Therefore in our Smartermail, you may override the default spam filtering rules according to your own configuration and you may add in the email address of the sender for bypassing the filtering rules and Greylisting.

1. Log in to the webmail, mail.domain.com.

2. Click at Setting > Filtering > Spam Filtering.

3. On the Option tab > select Override spam settings for this account.

4. It will auto load the setting, then click at Actions tab.

5. You could configure your spam setting at this stage. For example, you may select the action for Spam Weight more than 30 with “Delete Messages” or “Move to Junk E-Mail Folder”.

6. Besides, if you have any trusted Sender account for bypassing the filtering rules and Greylisting, you could click at My Settings > Trusted Senders

to add in the trusted sender’s email address.

The post How to override default spam filtering rules and Adding Trusted Sender from Smartermail appeared first on Server Gigabit Guide.

Greylisting is effective because spammers will not usually bother to attempt a second delivery, but legitimate e-mail servers will.

Greylisting is a very effective method of spam blocking that comes at a minimal price in terms of performance. Most of the actual processing that needs to be done for Greylisting takes place on the sender’s server. It has been shown to block upwards of 95% of incoming spam simply because so many spammers don’t use a standard mail server which will do automatic retries.

Greylisting Applies to: SmarterMail v4.x and higher

SmarterMail v4.x has introduced its new Greylisting feature.

This feature essentially bounces all unknown message trying to connect to your server. However, emails from Trusted Senders and White listed IP will automatically bypass Greylisting and are delivered directly to the Spool.

The premise is that SPAMMERs create scripts that bombard your server with emails. These messages are then bounced back to their sending email server. Since, most Spammers email is not coming from a valid email server, the messages are not retried and therefore this reduces the amount of SPAM that your customers receive.

For those messages that are returned to valid email servers, the messages will be retried at least four times. If the first retry is beyond the Block period (default 15 minutes) and within the Pass Period (default 6 hours) the message is passed to the Spool and it goes through its normal processing. A record is also created that says this is a valid email address and keeps it for 36 days (default). If another email from the same email address is received within the 36 day, record clock is reset for an additional 36 days and delivered directly to the Spool.

Please refer to the following articles: How to override default spam filtering rules and Adding Trusted Sender from Smartermail

The post How to Apply Greylisting on SmarterMail appeared first on Server Gigabit Guide.

1. Login to Smartermail

2. Select the email that you wish to get the email header.

3. Click “View” from menu bar.

4. From the drop down menu, select “Header”.

5.    You will get the email header as below.

Please refer to the following articles:  Greylisting on SmarterMail

The post How to get email header from Smartermail appeared first on Server Gigabit Guide.

1)  Log into SmarterMail.

2)  Click on Settings icon.

3)  Expand My Settings and Advanced Settings folders in the navigation pane.

4)  Click on Mailbox Migration.

5) The mailbox migration tool will open in a new window.

6) In Account Type, choose on the source related or if the specification is not there may just opt to Other

and click on Next.

7) Select the items you wish to migrate to SmarterMail and some items may not be available for migration from

the third-party mail server selected and therefore may just choose on “Email” and click on Next.

8. Replace mail.domain.com(or old server IP in case if you have pointed over the domain to us) and

       user@domain.com with your email  server and your email account, then key in your old email password, then click on the Next button.

You can test the connection to see if the details entered are correct.

9. Click on the Start button to begin Mailbox migration.
10. Please keep the window open until the migration is done.

Please refer to the following articles: How to get email header from Smartermail

The post Migrate Mailbox data from Third Party Mail servers to SmarterMail appeared first on Server Gigabit Guide.

1. First, login your Smartermail mail.yourdomainname.com by using Smartermail administrator account.

2. After that, go to your Settings > Domain Settings > Aliases , click “New”.

3. Fill in the Alias Name as below and key in the Email Address one per line.

4. Last, save the setting.

Please refer to the following articles : Adding Trusted Sender (Email or Domain) in Smartermail

The post Create catch all email in Smartermail appeared first on Server Gigabit Guide.

1) Login to your Smartermail by accessing the URL: http://mail.domainname/

2) Proceed to Settings -> Signature -> Proceed on Signature tab and click on Add

3) Then put in the Signature Name and the Signature body on the text box and Save it

4) Then proceed to Mappings tab and beside the email account click on the combo box and choose on new

Signature name (eg. Test)  that you have created and click on Save 

5) Now when you compose the new email, the email will include the signature that you have created as above.

Please refer to the following articles : Adding Trusted Sender (Email or Domain) in Smartermail

The post How to create email signature in Smartermail appeared first on Server Gigabit Guide.

1. First, Login to the web interface as administrator through URL : mail.yourdomainname.com and administrator user name with password.

2.Next, Click Settings icon>  Domain Settings > Users.

3. Click New to add new email/ domain

4. After that, Insert email address or domain

5. Last, Click Save to keep the setting.

Please refer to the following articles : Migrate Mailbox data from Third Party Mail servers to SmarterMail

The post Adding Trusted Sender (Email or Domain) in Smartermail appeared first on Server Gigabit Guide.

In order to create the rules which can be applied for all the email accounts under the same domain, you may need to create the rules using administrator account. Please submit a ticket request to https://www.servergigabit.com/guide/ help for granting domain administrator account.

Firstly, please login to mail.yourdomain.com using administrator account

1) Click on Settings > Domain Setting > Filtering > Content Filtering. Click on New button to create new Content Filtering rule

2) Tick on “From specific address” and click Next

3) After that, Insert the sender email address and click Next.

4) Insert the Filtering rule name and select the action for this filtering rule. In this case, the email sent from the specific email address will be bounced back and deleted. You may also select other action for the filtered email. Click Save.

5) The new filtering rule has been created.

Lastly, you done the steps on how to create content filtering rules to delete the email in Smartermail.

Please refer to the following articles : Adding Trusted Sender (Email or Domain) in Smartermail

The post How to create Content Filtering Rules in Smartermail (to filter email from certain email address) appeared first on Server Gigabit Guide.