1. Enter SPAM Expert dashboard via client area. If user is not familiar with this, so it may refer to the below guideline:

(How To Enter SPAM Expert Dashboard)

2. Select ‘Report Spam‘ at Dashboard under Incoming

3. It is a ‘drag and drop‘ style feature. User can save the SPAM email to the system, then drag and drop the email into the “Report Spam” area.

Note that only emails are accepted that have been processed by the cluster user is reporting to. Currently only the .eml format is supported.

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1. Enter SPAM Expert dashboard via client area. If user not familiar may refer to guideline (How To Enter SPAM Expert Dashboard).
2. Click on “Log Search” icon under “Incoming” sessions.
3. User now may enter incoming mail clue under relevant column. Suggest to insert either information of “Sender” email or “Recipient” email under search column.
4.  Once the clue filled, may proceed to click on “Start Search” button. It is to let system checking on incoming email based on specify criteria.
5. Allowed system to have few second to process needed data and it shall list the result based on specify criteria.

The post Checking Incoming Mail Logs In SPAM Expert appeared first on Server Gigabit Guide.

This guideline are prepared for users who subscribe SPAM Expert (Advanced Incoming SPAM Protection) service and wish to filter incoming mail by attachment extension type

By using this function, user can specify the emails to be blocked based on the extension of the files due there. There are spammers who like to Attachment Extensions file with the mail.

1. Enter SPAM Expert dashboard via client area. After that,  If user is not familiar with this then may refer to the below guideline:

(How To Enter SPAM Expert Dashboard)

2. Above all ,Click on ‘Blocked extensions‘ under Email restrictions.

3. There are 13 common extensions choices by default. However , Below is an example of blocking .bat and .exe attachments mail. If intend to configure more, user may click on “Add extension”.

The post Filter Incoming Mails by Attachment Extensions appeared first on Server Gigabit Guide.

1. Enter SPAM Expert Dashboard
2. Access to client managing area via portal (https://www.servergigabit.com/) with given password.
3. Select “Services” > “My Services” once enter.
4. Click on “View Details” of subscribe SPAM Expert services as of screen shoot below.
5. Continue with click on “Login to Panel”
6. User shall now lead to SPAM Expert Dashboard.

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This guideline prepared for user who subscribe Release False Positive Quarantine Email In SPAM Expert (Advanced Incoming SPAM Protection). Service and wish to release false positive incoming mail from spam expert quarantine system.

1. Enter SPAM Expert dashboard via client area. If user not familiar may refer to guideline (How To Enter SPAM Expert Dashboard).

2. User may now lead to a page which list down all recent quarantine incoming mail.

• Find the false positive quaratine email and click on drop down selection of the email which available on left hand side of the email transaction.

3. Select “Release” option and it shall deliver by system to intended recipient in a second.

The post Release False Positive Quarantine Email In SPAM Expert appeared first on Server Gigabit Guide.

1. Enter SPAM Expert dashboard via client area. If user is not familiar with this then may refer to the below guideline:

(How To Enter SPAM Expert Dashboard)

2. Select ‘Report not Spam‘ at Dashboard under Incoming.

3. It is a ‘drag and drop‘ style feature, user can report the not-Spam email to the system by drag and drop the email into the “Report not Spam” area. Note that only emails are accepted that have been processed by the cluster user is reporting to. Currently only the .eml format is support.

The post How to Report Not-Spam in Spam Expert appeared first on Server Gigabit Guide.

1. Enter SPAM Expert dashboard via client area. If user not familiar may refer to guideline (How To Enter SPAM Expert Dashboard) Blacklist Sender In SPAM Expert (MY)

2. Once enter, click on “Sender Blacklist” button under “Whitelist/Blacklist” session.

3. Key in the email address or hostname that you with to blacklist in the Sender box.

4. Click on “Add” to whitelist the email address / hostname.

The post How To Blacklist Sender In SPAM Expert (MY) appeared first on Server Gigabit Guide.